Market Principles
Analysis of Eco
Waters Marketing Strategy
Eco Waters needs
to devise a unique strategy to strengthen its marketing effort. This
necessitates a well designed marketing information system. A good marketing
information system is based on four major systems. These are, a comprehensive
and efficient internal records system, a market intelligence system providing
managers with information of the external market milieu, a system for getting
information about the problems in the market environment and a decision support
system with decision models and statistical technique for enabling the managers
to take better decision. Growth expansion as well as sustenance is extremely
important for any business enterprise or organization. The workability of a
current marketing strategy or planning for new market strategy has to be based
on market study and research, as well as on specific problems in the market, research
about the development both in the external(market) and internal
(organizational) environment. Research of the market is extremely important to
find out the opportunity for more market penetration. Apart from this there is
also the need to study the market for opportunity for new market. An
organization has to define its current and future objectives clearly. For
example if it aims for local or geographical expansion the organization should
explore opportunity for geographical expansion. The kind of strategy to be
employed for expansion, market penetration strategy, new-market strategy or geographical
expansion strategy has to be defined on the goals and research result.
Apart from this
there is also a need to build an efficient and conscientious sales force.
Selection of good sales and telemarketing team is the key behind successful
sales operation. Equipping the sales team with information, data and statistic
regarding targets customers, training them efficiently along various
parameters, and providing them competitive commissions and incentives will go a
long way in building a successful sales team. (Philip Kotler. 1995. Marketing
Management. Analysis, planning, implementation and control)
Evaluation of Gray’s Business Strategy
Any profitable
business enterprise cannot sustain on vision alone. It requires proactive
planning, goal oriented research and implementation. Gray’s business idea does
have great potential especially because it is a new and virgin business idea in
her locality. Gray has a wide range of skill set, relevant for her business,
ranging from telemarketing, direct marketing and sales, web designing,
advertising, media planning and even formulating client proposal. In addition
she has the support of her husband who has the requisite technical skills.
However there are several lacunas in her approach that need to be identified and
addressed appropriately. Gray doesn’t have expertise in any specific area.
Another lacuna in her approach is that she has not given adequate time to find
out about her target market, analyze the demand and supply gap, find out how
best to fill the gap, and study the
local market for potential competitors. Her initial approach to inform the
retailers about the services her website had to offer was good. This should
have been followed by press releases. Most people have faith in press releases
as compared to paid advertisements, as they seem to present an impartial view.
Gray should have centered on press releases more as they had elicited some
response. The press release would have garnered the attention of both her
targets, namely the retailers and the customers (bride and bride-grooms). The
initial fees for registration for the retailer $2400 seems exorbitant
especially because her business is unexplored terrain. A good incentive would
have been a free entry for both the customers and retailers for a short
duration. The press release could have informed the target audience of the
launch of the website as well as of the free incentive. This would have
attracted customers initially. Apart from this telemarketing efforts should
have been more aggressive in getting appointments with the retailers as well as
of the target customers. She could have then been able to explain first hand
the logistics, convenience, efficiency and practicality of her business. An
option for keeping track of the generated leads should have been integrated to
the business strategy. Apart from this being aware of the costs involved and
the advantages and disadvantages of other media of promotion and advertisement
would have enabled her to explain the economics and logic behind the price she
sets for her targets (retailers and customers). A unique selling proposition
should have been devised for the service during the advertising effort. A
provision for displaying testimonial of satisfied customer should also be
integrated into the website. Every new idea or method has the potential of risk
and meeting with with resistance. Ample time and well planned effort is
required educate people about the effectiveness of a new method. (Philip
Kotler. 1995. Marketing Management. Analysis, planning, implementation and
control)
Currency Calculation
Currently as of
2006 $100 U.S is equivalent to 4285.3 Thai
Baht, 63.17 British Pounds and 91.53 Euro. In April 2003 $100 U.S was
equivalent to 3748. 85 Thai Baht 53.47 British Pounds and 78.71 Euro.( X-rates.com.
2004)
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